FREQUENTLY ASKED QUESTIONS

This door is available with various fire ratings, such as 30, 60, and 120 minutes, to meet different safety requirements and building codes.

Yes, our fire doors are certified and comply with SANS 1253 (SANS 10400-T) local standards, ensuring the highest level of safety and reliability.

Our standard fire doors are constructed from a combination of materials like Steel, Vermiculite, Magnesium Oxide, Solid wood edging and MDF, designed to withstand high temperatures and provide optimal protection.

No, the door comes with hinges if Door and Frame is ordered as a unit, otherwise hardware options can be purchased separately to suit specific needs.

We offer a range of standard sizes, and custom dimensions are available upon request to fit unique installation requirements.

Installation is not included, but we do have installations teams that install in the Gauteng-area. This is quoted for separately.

Manufacturing time can vary depending on quantity and design. Typically, 15 to 20 working days from payment date and all information received. Manufacturing lead times will be confirmed on placing of orders. Delivery and Installation scheduling will be scheduled upon receipt of order and payment.

Yes, with acoustic seals and some modifications, our fire doors also offer soundproofing and thermal insulation properties, enhancing comfort and efficiency.

Customisation options are available, including window cutouts, special finishes, and more, allowing the door to fit your aesthetic and functional needs.

• Our fire doors come with a 1-year warranty, covering manufacturing defects and ensuring peace of mind. (Please also refer to storage of fire doors)

Regular maintenance checks are recommended to ensure operational integrity. (See Guideline to maintaining Fire Doors)

No, all ironmongery including door closers are ordered separately and factory fitted

We do not offer a return or exchange policy on doors as each door is manufactured on order.

Yes, our technical support team is available to assist with any post-purchase inquiries and provide ongoing support.